Infrastructure Management

Our skilled support staff can streamline and transform any collection of sophisticated equipment, software, interconnections, and servers into an efficient mission and service delivery platform that makes an organization more efficient, green, and nimble. It is not cost-effective or efficient for many organizations to hire in-house experts to manage all of these systems. We create a custom operations and maintenance organization that assimilates into your existing staff or acts as a Technology Support Organization (TSO) to your mission and business personnel.

Black Rock’s certified staff will handle the day-to-day administration of your IT enterprise; managing user accounts, security and access permissions, applying updates and patches, checking system logs, and ensuring that your network and systems are operating at peak efficiency. We have the skills, experience, and knowledge to identify and address any problems that may occur within your infrastructure. These services can be provided onsite or through more efficient off-premises support services options that are tailored to your business case.